I wanted to say a BIG thanks to you for sorting this, I feel a huge weight has been lifted.
It's been a pleasure doing business with you and I can't thank you enough for your sound advice and the lovely calm manner in which you have dealt with my situation. I will recommend you to anyone in the future who may need your services.
I found you to be extremely helpful in enabling myself and my ex-employer to mediate as the situation had spiralled out of my control. At our first phone conversation and meeting you were confident and trusting which is exactly what I was searching for at that time. You helped me to achieve the best from a bad situation. I have no hesitation in recommending you / your service to anyone.
I was particularly impressed with your professionalism and ability to solve the problem in difficult circumstances. Your communication skills were excellent. I couldn't have been more satisfied with the outcome. I wish you all the best for the future of your business.
Very prompt service. Well informed me with contents of contracts for our employees. Very cost effective for the service you supply. Was recommended by Bruce (our accountant) for contract details. Would definitely use your services again!! Thanks heaps.
We employed the services of HR Solutions (now HR & Dispute Solutions) to evaluate and make recommendations regarding structure, staff levels, position descriptions, KPI’s and remuneration for the entire organization.
We found their personnel very personable, efficient and understanding of our needs whilst being careful not to ‘upset the apple cart’ when it came to staff morale during and after the process. As a result of the process undertaken, the documentation received and the assistance with implementation we certainly have a more productive, efficient and effective business which has enabled us to increase profits and staff retention. We are very pleased we enlisted their services.
One of the outcomes that was important to me was the preservation of the relationship with my employer which was achieved. Catherine is very personable which set me at ease. Catherine was very precise and clear with her summation of the draft proposal I had received. Catherine was always contactable. Full credit to Catherine on this as the process was evolving and whilst I had particular outcomes as my preference, they were not tangible or clear until we began engaging with the other party. I had particular outcomes and didn’t want to end up in court in the first instance. Catherine ensured that these outcomes were achieved.
Hi Megan, Thank you so much for helping me sort out my redundancy settlement, I really appreciate you taking time out of your very busy schedule, you have no idea how much it meant taking that stress away, making it a smooth, painless process. Thanks again.
She gave me advice that satisfied me 100%.
She was always there for me whenever I enquired of her.
She always explained any little thing to the level that I understand.
We always talked things over before proceeding which was good.
I wish to thank you for your support and advise you gave over the phone. It is reassuring to know that there is someone with knowledge in the HR field who I can talk to for help and advice with our employees.
Thank you once again.
A truly complete service, from being available at short notice when first approached at the weekend, to mediation hearing. Catherine was very supportive including other major personal issues I had at the time and always available by either email or phone. When meeting her prior to the mediation hearing she made me very relaxed and gave me the opportunity to be heard regarding the various issues that occurred during the redundancy process.
Regards again,
Very professional – did what she said she would do. Calm – especially when dealing with the other party. Stayed on the subject. Knew what she was talking about re legislation around employment issues. Patient – didn’t mind answering my questions (sometimes the same one several times) until I understood what was going on.
Dear Megan, thank you so much for all your support, guidance and hard work you have done for us over the last few weeks. Words don’t really express how much it has meant to us. Thank you once again. Best wishes,
Catherine was recommended to me by a former employer / friend. I felt very confident taking Catherine into my redundancy meeting as she was very professional, knowledgeable and highly effective. I recommend Catherine’s services for any HR disputes.
I found Catherine professional, understanding, supportive and knowledgeable of what her profession is, and explaining processes etc so understood. Very pleasant and had the ability to make a person feel more at ease in a most stressful situation. Thank you so much.